Refund Policy

Cancellation Policy:

  • Once your order has been placed, we’re unable to process any cancellations.
  • If your order is not delivered to you due to non-availability of stock for more than 14 business days, the full amount paid by you will be refunded back to the original payment method.
  • Orders cannot be altered once placed; they can only be cancelled, and a new order must be placed.

Return Policy:

  • Returns are allowed within three days of delivery for unused, sealed, and undamaged items only if it meets the brand’s return certificate . Please email us at hello@shopriebeauty.com within 72 hours of delivery with the reason of return. 
  • A reverse pickup will be arranged, and once the product’s seal and condition are verified, a refund will be processed.
  • Please note that a deduction as per shipping actuals by delivery company will be made for reverse pickup from the total refund amount.
  • In the rare event of receiving a damaged product, contact us at hello@shopriebeauty.com within 24 hours of delivery for assistance with a replacement or refund along with images and unboxing videos. 
  • Damages caused by negligence or incorrect application are not covered under the Returns Policy.
  • No exchange or return can be processed for allergies/skin reactions, dislikes of fragrance, or color variations.
  • We recommend checking the ingredients list for known allergies and performing a patch test prior to use.